Travel Arrangement

Change of bookings and details are free of charge. We will try our best to change flexibly, but subject to the availability/possibility of the changes.

Please contact us as soon as you find it difficult to arrive on time, otherwise extra surcharges and possible cancellation of the service may happen.
Contact: tassblue.com/#contact · Phone: 07932 058 250 · Email: contact@tassblue.com

Modification of services is free of charge unless surcharges happen with our suppliers. Please contact us for anything you want to add or change.

Yes. We offer transfer services with one fixed price — no matter how long the journey takes. Time-based bookings such as 1 hour or hiring for one day are also available.

No cancellation charges until 1 week before the service. Then, 50% until 48 hours, and 100% within 48 hours.

We accept various payment methods: bank transfer, Wise, cash payment, and most credit/debit card payments.

There are no hidden fees after the final price — it includes any tax, service charges and commissions. Additional services will be chargeable and confirmed upon request.

The price offered is the whole amount, not per person.

We flexibly accept a change of payment method upon your request. Note that prices may differ when the payment method changes — for example, moving from cash to card incurs card-company commission charges.

It is GBP (British pounds). For cash payment we accept all other currencies. For card payment or bank transfer, the exchange rate depends on the rates set by card issuers and banks.

We are experienced in offering services to those under age. Due to UK legal requirements, minors cannot travel alone without a guardian — please ensure an adult stays with them throughout the journey. Child seats are required for minors on transfers. Please inform us if any minors are involved in your journey.

We accept additional travellers and offer group travel of more than 7 people. Please confirm traveller numbers in advance and inform us immediately of any change — individual travel of 2–3 people and group travel apply different UK regulations, so we offer appropriate services accordingly.

Our driver will look for you with a name board or signage. We provide a designated meeting point for your arrangement — please check it before travel or ask us in advance.

Journey time between two points, such as an airport and a hotel, depends on traffic. Our drivers are trained to take the best route, and we offer the best possible journey plan for your itinerary.

We have a wealth of experience and are always ready to provide the most comfortable journey. Wheelchairs and supportive steps should be discussed before travel; we try our best to suit your needs, though this depends on availability. We cannot take responsibility for the use of assistive devices, so it's recommended you prepare your own where possible.

Your dogs and cats can be accommodated with care. Due to UK legal requirements, strict regulations, restrictions and surcharges apply to the treatment of animals — please inform us of any animals involved in your journey in advance.